My credit card statement has 5 unauthorized charges to Backpage.Com. I had never heard of this site until I saw these charges. I tried to call but there's a recording so I left a message...no call back as of yet. I tried using the form on their site (for customer service) but it requires the email address you registered when you posted the ad...I don't have an account nor did I post any ads. I have emailed them at the email address on the recording but still no call back or reply email.
I'm sure the site it's self is not responsible for the theft but good customer service is something a reputable company would want to strive for, especially in the economy.
Maybe my $500 isn't important to them but it's a lot of money to me.
Product or Service Mentioned: Backpage Account.