She was in fact a real person but she was not only rude and unprofessional, but she appeared to be more like 49 than 39. Complete waste of time and money and she lied about everything that she said she would do.
Located out of Westwood, she will make you wait at a super busy and dangerous intersection, send you to another intersection, make you wait again, and then basically rush you out as fast as possible once she has the money in hand. Stay away!
Reason of review: Bad quality.